Setting up Outlook 2003 with a POP email account
This guide will explain how to set up an email account that supports POP, with Microsoft Outlook 2003
This guide is also applicable for Microsoft Outlook 2002 (XP)
You will need the following information to complete this guide:
- The email address of your POP enabled email account.
- The address of the server you connect to to retrieve your emails (incoming mail server).
- The address of the server you connect to to send emails (outgoing mail server or SMTP server) and whether it requires authentication.
- The user name for your POP email account (this is often the same as your email address or the part before the ‘@’ symbol).
- The password for your email account.
- The ports that your provider’s incoming and outgoing server uses and whether they use secure password authentication (SPA) and SSL/TLS
Setting up Outlook 2003 with your Calmblue email account?
Check our Calmblue email page for the above information.
If this is the first time you have run Outlook 2003 you will be presented with the Accounts wizard so you can skip this first bit…
Go to the menu ‘Tools’ and click on ‘E-mail Accounts…’ if you cannot see ‘Email Accounts…’ click the two blue arrows at the bottom of the menu to reveal all the options.
You will be presented with the Accounts wizard, click on ‘Add a new e-mail account’ then click ‘Next’
Now select POP3 and then click ‘Next’ again
This next step is where you will enter most of the information required. Your name is what will be used to show who the email was from. Do not tick ‘Log on using secure password authentication’ unless you know your email provider supports it but ticking ‘Remember password’ will mean you don’t have to type your email account’s password in every time you load Outlook so that’s usually a good thing.
Make sure you enter the correct user name, it is often just your email address but this depends on your email provider. Here is an example:
Clicking on ‘Test account settings …’ is likely to fail at this point, don’t worry, click on ‘More settings …’ instead. You will be presented with another window that has four tabs: General, Outgoing server, connection and Advanced. In the ‘General’ tab you can enter your organisation name or ‘private’ if you like, then your email address again, although this is not essential. I would, however, recommend giving the account a descriptive name.
Change to the ‘Outgoing server’ tab, this is where we set up how you send emails. Tick ‘My outgoing server (SMTP) requires authentication’ if yours does – most do. Then leave ticked ‘Use same settings as my incoming mail server’ as this will normally be the case. If your outgoing server requires different login details then you will need to tick ‘Log on using’ and enter them in there.
Finally, click on the ‘Advanced’ tab to select the ports Outlook should connect to you sever on and whether the server uses SSL.
- Under ‘Incoming server (POP), tick ‘This server requires an encrypted connection (SSL)’ and the port should change to 995. This will be correct for most secure servers.
- Under ‘Outgoing server (SMTP) tick ‘This server requires an encrypted connection (SSL)’ then manually change the port to 465. This will be correct for most secure servers*. For example:
*When using Outlook 2002 (XP) with a server that supports TLS you should leave the outgoing (SMTP) server port as 25.
This Calmblue guide by Simon Bell is licensed under a Creative Commons Attribution-Share Alike 2.0 UK: England & Wales License
